Whether you are a first-time visitor or returning to Ruby fortune, this guide covers the essential features you need to know.
What You Need First
- A valid email address to create your account.
- You must be of legal gambling age in your province (usually 19+).
- A reliable internet connection and a device (desktop, tablet, or smartphone).
- A payment method accepted at the casino, such as Visa, Mastercard, Interac, or a cryptocurrency wallet.
- Identification documents for verification (e.g., driver’s license or passport).
- Optional: A bonus code if you have one.
Step-by-Step Sign-Up
- Click the registration button on the homepage, usually located at the top right.
- Fill in your personal details: name, email, date of birth, and address.
- Choose a username and a strong password.
- Select your preferred currency (CAD is supported).
- Agree to the terms and conditions and confirm you are over 18.
- Complete the registration and verify your email via the link sent to you.
Bonus Math
Let’s break down a typical welcome bonus. Suppose you deposit $100 and receive a 100% match bonus up to $500. Your initial balance becomes $100 (deposit) + $100 (bonus) = $200. The wagering requirement is often 30x the bonus amount, so you must wager 30 × $100 = $3,000 before withdrawing. If you play a slot with a 96% RTP, the expected loss per $100 wagered is $4. Over $3,000, the expected loss is 30 × $4 = $120. However, with the bonus you have an extra $100 to play with, so your net expected value is ($100 deposit) – ($120 expected loss) = -$20, but you also get the entertainment value. Always check the terms.
Deposits & Withdrawals
| Method | Min Deposit | Min Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Visa | $10 | $20 | 1-3 days | None |
| Mastercard | $10 | $20 | 1-3 days | None |
| Interac | $10 | $20 | 24 hours | None |
| Bitcoin | $20 | $50 | Up to 24 hours | Network fee |
| Bank Transfer | $50 | $100 | 3-7 days | May apply |
Safety & Licensing
The casino operates under a Curacao eGaming license, which ensures basic standards of fairness and security. Important: Since it is not regulated by a local Canadian authority, winnings may be considered taxable income by the Canada Revenue Agency depending on your situation. Always consult a tax professional. The site uses SSL encryption to protect your data.
When Things Go Wrong
- Forgot password: Use the «Forgot Password» link on the login page to reset via email.
- Deposit not credited: Check your transaction history; if missing, contact support with the transaction ID.
- Withdrawal delayed: Ensure you have completed all verification steps. Withdrawals may take longer during weekends.
- Game not loading: Clear your browser cache or try a different browser. Ensure your internet connection is stable.
- Account locked: This usually occurs due to multiple failed login attempts. Contact customer support to unlock it.
- Disputed bet: Review the game rules and contact support with screenshots if needed.
Insider Advice
Join the VIP program to unlock additional benefits. The program typically has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. You earn points by wagering real money: usually 1 point per $10 wagered. Points can be exchanged for cashback or free spins. Higher tiers offer faster withdrawals, a personal account manager, and exclusive bonuses. For example, Diamond members may get 15% cashback on losses.
Common Questions
Is this casino legal in Canada?
Yes, online casinos licensed by Curacao are legal to operate for Canadian players, but they are not regulated by the Canadian government.
What is the minimum deposit?
The minimum deposit is $10 for most methods, except bank transfer which is $50.
How long do withdrawals take?
Withdrawal times vary by method: Interac takes up to 24 hours, credit cards 1-3 days, and bank transfers 3-7 days.
Can I play on my mobile?
Yes, the casino is fully optimized for mobile browsers. No app download is required; you can access it via your smartphone’s browser.
Are there wagering requirements on bonuses?
Yes, typical wagering requirements are 30x to 40x the bonus amount. Always read the terms.
How do I verify my account?
You need to submit a copy of your ID, proof of address, and possibly a selfie with your ID. This is a standard KYC procedure.
What games are available?
You can find slots, table games, live dealer games, and more from top providers like Microgaming and NetEnt.
Is there a loyalty program?
Yes, the VIP program rewards regular players with cashback, free spins, and other perks.
This guide should help you get started on your online casino journey. Remember to play responsibly and set limits.